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Our most popular items!
Ho scale ballast regulator
$20.00
There are 4 in Stock!
N scale Alco 251 8 cyl. Prime Mover
$10.00
There are 2 in Stock!
Phantom Polices


 

Gift Certificates

  • Gift certificates  are redeemed during checkout on the Phantom Hobbies website.
  • Gift certificates  Can NOT be redeemed for cash and are NONE / NOT refundable.
  • Gift certificates do NOT expire.
  • Gift certificates  Can be redeemed on EBay. Purchase you item / items on EBay, do NOT pay for them right away. Send us a request for the total / invoice threw EBay. Be sure to include the gift certificate code in the note to seller section.

 

Out of stock items

Under certain conditions we allow the purchase of out of stock items. When those conditions are met, the buy it now button will be displayed on that items details page.

  • It is important to note that there may be a 2 to 3 week shipping delay, on all orders with out of stock items. 
  • When the item is back in stock, all backorders will be filled before any new orders for the out of stock item. 

 

Spelling

- I apologies in advance for my bad spelling. I hope it dose not drive you insane. You may contact us with any spelling errors you find.

 

Parts shortage

 - If you received parts that were damaged or missing from your order please let us know and we will send you replacement parts at no cost. Use our contact page.

 

Parts accidentally broken during assembly

- Send us a picture of the part or parts that were broken during assembly and we will replace them. You only pay shipping. Use our contact page.

 

Spare parts

- Need spare parts or parts for other projects? Contact us and let us know what you need and will get you a quote on the cost of parts and shipping.

 

Returns

- We except returns of models that have not been assembled or had the assembly process started. Contact us and send us a quick description of why you wish to return the item and a photo showing all parts of the model for return authorization. DO NOT send / return any models without authorization. You will NOT be credited for any models returned without prior authorization.

 

Phantom Hobbies specializes in hard to find maintenance of way equipment in Ho and N scale.
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