Phantom 3D design
We have many hours and sometimes many months into our 3D designs. These designs are the heart of our business, So we consider them Top Secret and or classified and we do NOT sell or share them, as that would be counter productive to our being in business.
Out of stock items
Under certain conditions we allow the purchase of out of stock items. When those conditions are met, the buy it now button will be displayed on that items details page.
- I apologies in advance for my bad spelling. I hope it dose not drive you insane. You may contact us with any spelling errors you find.
- If you received parts that were damaged or missing from your order please let us know and we will send you replacement parts at no cost. Use our contact page.
Parts accidentally broken during assembly
- Send us a picture of the part or parts that were broken during assembly and we will replace them. You only pay shipping. Use our contact page.
- Need spare parts or parts for other projects? Contact us and let us know what you need and will get you a quote on the cost of parts and shipping.
- We except returns of models that have not been assembled or had the assembly process started. Contact us and send us a quick description of why you wish to return the item and a photo showing all parts of the model for return authorization. DO NOT send / return any models without authorization. You will NOT be credited for any models returned without prior authorization.
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